Technical Product Owner

Position Summary:

The Artificial Intelligence (AI) Center Delivery Lead is responsible for ensuring the successful delivery of AI projects.

Position Duties and Responsibilities:

• Serving as the Technical Product Owner and Scrum Master on software and/or AI-related projects (must be named roles)

• Defining the project charter and definition of done for projects with a business analysis mindset to set the project team up for success

• Curating business requirements and turning them into user stories in Jira for consumption by the development team

• Having a servant leadership mindset and working to support the Scrum team

• Scheduling all Scrum ceremonies and helping to remove blockers

• The agile delivery of projects, ensuring that they meet the agreed-upon scope, timeline, and budget on a monthly release cadence

• Coordinating and collaborating with cross-functional teams to ensure that project deliverables are met

• Testing solutions prior to production and facilitating user testing/feedback sessions

• Identifying and managing project risks and issues, and implementing mitigation strategies, as needed

• Communicating progress, risks, and issues, and providing regular status updates

• Ensuring that project deliverables meet quality standards and stakeholder expectations

• Continuously improving delivery processes and methodologies to increase efficiency and effectiveness

Position Requirements:

• Education: Bachelor’s degree in technology area and 10-15 years of experience driving technology and data projects as a Product Owner and Scrum Master. Basic understanding of the insurance industry is a nice to have.

• Experience: Proven experience as Product Owner and as a Scrum Master on projects with a strong portfolio of successful projects (AI projects preferred, but software-related project examples can be leveraged)

• Technical Skills: Awareness of AI/ML frameworks and cloud platforms as well as project-related tools, such as Jira and Confluence. Knowledge of Microsoft Copilot, Genesys AI capabilities, and Salesforce AI capabilities nice to have.

• Analytical Skills: Strong analytical and problem-solving skills, with the ability to think critically and creatively

 **We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, ethnic origin, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**